How we work
A straightforward process designed for owners who are busy running the business—not managing a software project full time.
- 01
Discovery call
We learn how your business runs today, what is painful, and what success looks like. You do not need a technical spec—just honesty about the problem.
- 02
Scope & proposal
You get a clear outline: what we will build, timeline, and fixed-price or phased options. No surprise costs halfway through.
- 03
Preview & approve the plan
We walk through clickable previews of the screens and workflow—how someone books a job, what your office sees, and so on—so you can confirm we are building the right thing before the heavy work starts.
- 04
Build & test
We build the full app and have your team try it with real scenarios—a sample week of jobs, real customer types, the busy-day rush. We fix what is confusing or broken before go-live.
- 05
Launch & handoff
We go live together, train your team, and leave clear how-tos. Your data is backed up regularly—so customer records and job history are safe even if a device fails or someone leaves the company.
- 06
Support
After go-live, you have a direct contact at Tidewater Apps when something is not working right or your team needs help using the app.
Ready to start?
The first call is free and usually takes 30 minutes.